All goods are packaged with extreme care for shipping. However, if something breaks during shipment please let us know! We are more than happy to work with you on a replacement or refund.
Please check our Refund Policy.
As a common feature of ceramics, details like colors, shape, glaze lines, pattern, weight, etc. are supposed to be different between each pieces. Each ceramic is a unique individual piece.
We work in Japanese and English.
The pages in French and German are translated by a web-based machine.
Note that the machine translation system isn't 100% accurate.
Thank you for understanding.